Client Service Agreement

This agreement is between Luxumbra Aurifex LLC and the client/user purchasing, booking, submitting intake, or receiving services.

Luxumbra Aurifex LLC provides private administrative education, document organization, evidence organization, timeline development, procedural education, trust-structure education, public-records assistance, drafting support, case preparation support, pro se support, educational templates, courses, and attorney-review-ready packet preparation.

Luxumbra Aurifex LLC is not a law firm and does not provide legal advice, legal representation, tax advice, financial advice, investment advice, accounting advice, estate-planning advice, fiduciary services, trustee services, court representation, or guaranteed outcomes.

No attorney-client relationship, fiduciary relationship, tax-advisor relationship, financial-advisor relationship, CPA-client relationship, or professional advisory relationship is created by website use, payment, intake submission, communication, session booking, or receipt of materials.

Client remains solely responsible for all decisions, signatures, filings, deadlines, service requirements, court submissions, agency submissions, communications, professional review, use of materials, and outcomes.

Any draft, template, motion-support document, letter, notice, agreement, checklist, timeline, packet, trust-related material, or administrative document may be reviewed by the client and, if the client chooses, by a licensed attorney, CPA, tax professional, financial advisor, estate-planning attorney, or other qualified professional before use. Whether to seek any such review is entirely the client’s own decision, and Luxumbra Aurifex LLC is not responsible for the client’s decision to seek or not seek professional review.

Services are limited to the specific package, invoice, written scope, or agreed work description. Anything outside the agreed scope requires a new quote, additional payment, or written approval.

Luxumbra Aurifex LLC does not file documents on behalf of clients, does not appear in court, does not communicate with courts as a representative, does not communicate with opposing parties as a representative, does not negotiate legal rights, and does not represent clients.

Document and motion drafting support is for educational, administrative, pro se, or attorney-review purposes only. Drafts are not legal advice, legal opinions, or guaranteed court-ready filings. Client is responsible for review, accuracy, signing, filing, service, deadlines, and final use.

Client is responsible for providing truthful, accurate, complete, and timely information. Luxumbra Aurifex LLC may rely on information provided by the client and is not responsible for errors, omissions, false statements, missing documents, inaccurate timelines, or incomplete records provided by the client.

Luxumbra Aurifex LLC does not assume responsibility for court deadlines, agency deadlines, appeal deadlines, statute-of-limitations deadlines, service deadlines, hearing deadlines, or filing deadlines. Rush work must be accepted in writing and may require rush fees. No urgent deadline is accepted unless Luxumbra Aurifex confirms acceptance in writing.

Payments are service fees, not donations. Payment does not guarantee any legal, court, agency, financial, tax, business, administrative, family, trust, or personal outcome. Work may not begin until payment or retainer is received unless otherwise agreed.

Any "retainer" is a private document-support or case-preparation support retainer only. It is not a legal retainer, attorney retainer, fiduciary retainer, or representation agreement.

Refunds, credits, revisions, or service adjustments are governed by the Refund / Service Policy. Custom drafting, strategy sessions, rush work, document organization, and digital products may be non-refundable once work begins, access is granted, or materials are delivered.

Client agrees to contact Luxumbra Aurifex LLC first to attempt good-faith resolution of billing issues before initiating a chargeback. Fraudulent or bad-faith chargebacks may result in suspension of service, termination of access, collection efforts, and preservation of records.

Luxumbra Aurifex treats client information as private and confidential to the fullest practical extent and subject to applicable law. This does not create attorney-client privilege, work-product privilege, fiduciary privilege, or any regulated professional privilege.

No online system, email system, database, payment processor, or third-party platform can guarantee perfect security. Client should avoid submitting unnecessary sensitive information unless needed for the requested service.

Luxumbra Aurifex may use third-party platforms for hosting, forms, databases, payments, email, scheduling, file storage, analytics, AI tools, or communications. Luxumbra Aurifex is not responsible for third-party outages, delays, breaches, policy changes, denials, fees, or service interruptions.

Luxumbra Aurifex may use AI-assisted tools, software, automation, document-processing systems, or third-party technology to help organize information, draft educational materials, create summaries, develop timelines, generate checklists, or improve workflow. AI output is reviewed and used only as a support tool. AI tools do not provide legal advice, professional advice, or guaranteed accuracy.

Luxumbra Aurifex owns its website copy, templates, frameworks, educational materials, systems, checklists, guides, workflows, intake designs, Legal Fire concepts, Luxumbra Academy materials, branding, and original content unless otherwise stated. Users may not copy, resell, reproduce, distribute, scrape, modify, publish, or commercially exploit Luxumbra materials without written permission.

Client retains ownership of documents and information they provide. Client grants Luxumbra Aurifex a limited permission to review, organize, process, summarize, and use client-provided materials only for the requested service.

Users may not use Luxumbra Aurifex services to commit fraud, submit false information, harass others, impersonate professionals, evade lawful obligations, conceal evidence, mislead courts/agencies, violate law, or misuse documents.

Luxumbra Aurifex LLC may refuse, pause, or terminate service if a request appears unlawful, unethical, deceptive, outside service boundaries, unsafe, abusive, incomplete, unpaid, or likely to create compliance concerns.

To the fullest extent permitted by applicable law, Luxumbra Aurifex LLC, its owner, founder, members, managers, contractors, affiliates, agents, service providers, and related parties shall not be liable for indirect, incidental, consequential, special, exemplary, punitive, economic, reputational, emotional, procedural, legal, administrative, or other damages arising from use of the website, services, materials, drafts, communications, third-party platforms, payment systems, or actions/inactions by users or third parties.

To the fullest extent permitted by applicable law, client agrees to indemnify and hold harmless Luxumbra Aurifex LLC from claims, losses, damages, liabilities, fees, costs, or expenses arising from the client's misuse of services, false information, unlawful conduct, third-party disputes, unauthorized use of materials, filing choices, communications, or actions taken based on client decisions.

Testimonials, examples, educational case discussions, or success stories are not guarantees of future results. No outcome is promised or implied. Any testimonial or endorsement must be truthful and, where required, disclose material connections.

These terms are intended to be governed by Florida law unless changed after professional review. Venue and dispute-resolution provisions should be reviewed by a licensed attorney before final publication.

If any part of the agreement is found unenforceable, the remaining provisions remain in effect to the fullest extent permitted by law.

Luxumbra Aurifex may update terms, policies, services, pricing, and website language. Continued use after updates means the user accepts the updated terms.

By using the website, submitting intake, booking a session, making payment, requesting an invoice, accessing materials, or communicating with Luxumbra Aurifex, the user acknowledges that they have read, understood, and agreed to the Terms of Use, Client Service Agreement, Disclaimer, Privacy Policy, Refund / Service Policy, Intellectual Property Notice, Data Handling Notice, AI / Third-Party Platform Notice, and Liability Notice.